The article outlines the characteristics of the WCM system, which is more and more frequently used to support enterprise management. Currently in Poland the WCM system is most often applied in automotive plants due to special quality requirements in this branch. By signalling the effects achieved by an organisation owing to WCM implementation, the author of the article wishes to make automotive plants managers interested in it, as this system might be a subsequent stage of quality improvement in a company, following the standards of ISO 9000 series